Read Reviews For Top Rated Dealer In Rochester, NY

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Page: 1 of 16 (148 reviews)

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Kyle Schafer

03/11/2025
5.00

Mike took care of me and got me into something I can afford really nice people and good priceing

Deborah Hill

03/01/2025
5.00

Recently purchased a Malibu. Very pleased. Mike was awesome. Brought what he requested in the morning, and by late afternoon I was driving home. Love the car and great Service. On Trac has been in business for years, proof they are doing a great job.

Julie Jamieson

03/01/2025
5.00

On-Trac was amazing! Every staff member knocked it out of the ballpark when I bought my car, they accepted my good for nothing van as a trade and put me in the best car I’ve ever owned. They went out of their way to get a Honda HRV for me to try out, and didn’t bat an eye when I decided against it and went with the CRV that was already on the lot. They helped me find my forever car (until Honda stops making CRVs) and will be my go-to dealership when I need to shop again.

Kathleen Zink

12/06/2024
5.00

I recently purchased a vehicle from Mike at Ontrac auto sales & I couldnt be more pleased with the experience! I was very nervous about buying a used car, But Mike put my mind at ease with all of his knowledge & experience. The website made it easy to see the inventory. The customer service was amazing from start to finish & the car was so clean it looked brand new! I would highly recommend checking them out! Thanks for an awesome experience!

Jackson

11/30/2024
5.00

Reamber me like from 2:30 or sm

Chris Zastawrny

10/14/2024
5.00

Excellent service getting an excellent vehicle at an excellent price. Couldn’t be happier.

Ashley Enright

08/28/2024
5.00

Easiest transaction we have ever experienced. We picked out a 2011 Toyota Tacoma on Wednesday and everything was ready Friday for us! Not pushy & absolutely no pressure to sell you a vehicle. Everyone there was pleasant and ready to help! We worked with Rob specifically. Rob takes excellent care of his customers and is very prompt and generous with any issues that may arise. I HIGHLY recommend going to On-Trac for your next vehicle purchase! :)

Gregg Messenger

08/28/2024
5.00

Went in looking for a specific type of car...did not have what I was looking for but Rob found something similar at a great price....sale, registration and pick up was quick and easy

MAK Catch'em

07/28/2024
5.00

Great place to do business with. Good atmosphere. Things are very straight forward. Never feel pressured. And they do their best to work with you. I delt with associate named Anton. Great guy and always kept me in the loop and was there anytime for me to call and ask questions. Thank you guys again. Highly recommend

Juan Vintimilla

06/28/2024
5.00

My experience with Tyler was top tier. He is not the typical salesperson that will pitch anything for a quick buck. He truly cares and will follow up to make sure you’re satisfied with your choice. Any concerns you have? He’s there! Highly recommend this place to anyone looking for a new ride.

Page: 1 of 16 (148 reviews)

Customer Testimonials for On-Trac Auto Sales

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David Cangiolsi - 2016 Ford F150

Had an excellent experience purchasing my first non-leased car through these guys. No hassle and no BS. They were willing to work with me and find exactly what I wanted and for a great price. I’d recommend this place every time and to any friends or family as I have complete trust in them. The truck I got from them was better than what I was hoping and expecting to get.

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Katherine Iwashko - 2010 Toyota Rav4

Joe was the absolute best at getting me what i needed. I went in one day looking for a car. He gave suggestions and helped me get into my price point for monthly payments. The best part was i came out the next day with my car and I’ve never been happier. Didn’t run my credit thousands of time and very easy and understanding for first time buyers. Most definitely recommend!

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Lemuel Lott - 2012 Buick Enclave

The guys at ontrac auto will get you in a car that works for you and your budget. There great and I recommend people who need a car that is affordable to go check them out. They are the best. Great service done with honesty.

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Christine Caruso - 2008 Nissan Altima

Great price on a quality vehicle! Payments we can afford and be done with in a reasonable time frame! Beneficial extended warranty plan! Very nice sales people! Highly recommend!

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Christina Meschi - 2009 Buick Enclave

I worked with Mike,he was u understanding n listened to my needs, He was efficient. I'm very satisfied with the car as well as the customer service provided,I would recommend them to whomever is out looking for a vehicle .This was was a great experience,n I will definitely go back if n when time is needed. Thanks for all ur help  

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